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Leak Detection Resources

Educational guides to help you understand water intrusion, strata responsibility, and leak solutions.

Learning Guides

Explore topics to better understand your leak situation

Understanding Water Intrusion
Learn how water enters buildings through windows, cladding, balconies, and plumbing systems.
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Strata vs Unit Owner Responsibility
Clear explanation of which repairs fall under strata corporation vs individual unit obligations.
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Common Condo Leak Sources
Detailed look at the most frequent leak scenarios in multi-unit residential buildings.
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Insurance Leak Claims Guide
How to document leaks and work with adjusters for successful insurance coverage.
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Understanding Water Intrusion in Condos

Water intrusion is the primary threat to condo buildings. Unlike single-family homes, multi-unit buildings face unique challenges because water affects neighbors, affects shared systems, and creates liability disputes. Understanding how water enters your building is the first step to prevention and repair.

Primary Entry Points

Windows & Perimeters

The #1 source of high-rise water intrusion. Poor caulking, shrinkage, and wind-driven rain penetration.

Balconies & Terraces

Failed waterproof membranes, flashing leaks, and poor drainage design create persistent water issues.

Plumbing Systems

Unit-to-unit vertical leaks from bathrooms, kitchens, and riser failures affecting multiple floors.

Cladding & Facade

Exterior wall defects, gaps in siding, and flashing failures allow wind-driven rain to penetrate.

Roofs & Skylights

While less common in condos, roof leaks from skylights and equipment penetrations occur.

Parkades & Slabs

Underground moisture, concrete cracking, and membrane failures cause slab seepage.

Why Condo Leaks Are Complex

  • Shared Systems: Plumbing, drainage, and HVAC systems serve multiple units, making isolation difficult.
  • Water Migration: Water travels vertically and horizontally before appearing, making source identification critical.
  • Responsibility Disputes: Is the leak strata responsibility (common property) or unit owner responsibility? This determines who pays.
  • Insurance Implications: Coverage depends on responsibility determination and proper documentation.

Strata vs Unit Owner Responsibility

Strata Responsible

• Building envelope (exterior walls, cladding)

• Roof and major systems

• Balcony membranes and structure

• Common plumbing risers

• Windows (frame and perimeter)

• Parkade structure and slab

Unit Owner Responsible

• Interior plumbing fixtures

• Bathroom fixtures and caulking

• Kitchen fixtures

• Interior drywall and flooring

• Unit HVAC systems

• Renovations and alterations

Important: Responsibility determination depends on your specific building's bylaws and the leak source. Always consult your strata documents and consider professional assessment before assuming responsibility.

Most Common Condo Leak Sources

Bathroom Leaks

35%

Tub/shower enclosure failures, toilet wax ring leaks, and caulk deterioration.

Window Intrusion

28%

Failed caulking, wind-driven rain, and poor drainage design.

Balcony Leaks

18%

Membrane failures, flashing defects, and expansion joint cracks.

Plumbing Risers

10%

Pipe corrosion, joint failures, and water hammer damage.

Kitchen Leaks

5%

Sink drain failures and supply line breaks.

Other

4%

HVAC condensation, roof penetrations, and mechanical failures.

Navigating Insurance Claims

Insurance coverage for condo leaks depends heavily on responsibility determination and documentation quality. Here's what you need to know.

Insurance Coverage Basics

Strata Insurance

Covers building envelope, common property, and liability. May cover resulting damage from environmental water intrusion.

Unit Owner Insurance

Covers interior contents and may cover water damage from unit-owner-responsible sources (bathroom, kitchen, plumbing).

Exclusions

Most policies exclude damage from poor maintenance, lack of caulking, and environmental water (unless specifically covered).

Documentation Tips
  • ✓ Take photos and video of all water damage
  • ✓ Document the date leak was discovered and reported
  • ✓ Keep all communication with strata, contractors, and adjusters
  • ✓ Preserve damaged materials for adjuster inspection
  • ✓ Get professional leak investigation to establish source
  • ✓ Request a detailed damage assessment from contractors

Ready for Professional Assessment?

Our specialists can investigate your specific situation and provide insurance-ready documentation.