When water damage occurs in a condominium or strata property, insurance adjusters, strata councils, and legal representatives require precise, defensible documentation to process claims and determine responsibility. CondoLeak.ca prepares professional leak investigation reports specifically structured to meet insurance industry standards and support BC strata property claims.
What Our Insurance Leak Reports Include
Executive Summary
A concise summary of findings, leak source identification, and responsibility determination — suitable for insurance adjusters and strata council meetings.
Photographic Documentation
High-resolution dated photographs of all affected areas, leak sources, testing procedures, and moisture readings with GPS location tags.
Thermal Imaging Evidence
Annotated infrared thermal images showing moisture migration patterns, temperature differentials, and saturated material extent.
Moisture Reading Data
Tabulated moisture content readings across all tested surfaces, plotted on scaled floor plan drawings showing the full extent of water intrusion.
Leak Source Identification
Clear technical determination of the origin point of the leak, the pathway water traveled, and which building systems or components failed.
Responsibility Determination
Analysis of whether the leak source is common property (strata responsibility) or within unit boundaries (owner responsibility) under BC strata legislation.
Remediation Recommendations
Scope of work recommendations for repair, including drying requirements, material removal, and waterproofing measures needed to prevent recurrence.
Who Uses Our Leak Investigation Reports
Insurance Adjusters
Third-party technical verification of leak origin, cause, and extent to process residential and strata corporation claims.
Strata Councils
Documentation to determine repair responsibility, allocate costs appropriately, and communicate findings to owners.
Unit Owners
Technical evidence to support insurance claims and demonstrate that damage originated from another unit or common property.
Property Managers
Professional documentation to coordinate repairs, manage contractor scope, and maintain building maintenance records.
Legal Representatives
Defensible expert-prepared reports for strata disputes, litigation support, and legal proceedings.
Restoration Contractors
Accurate moisture extent mapping and leak source confirmation to scope remediation work and avoid under-drying.
Why Professional Reports Matter for Strata Claims
- Strata insurance policies have complex deductible allocation rules depending on leak origin
- BC Strata Property Act Section 158 requires proper documentation for cost allocation disputes
- Insurance adjusters require third-party technical verification — not just owner statements
- Reports must clearly distinguish common property from unit boundaries to establish responsibility
- Inadequate documentation often leads to claim delays, denials, or legal disputes
- Professional reports prevent expensive re-investigation later in the claims process
Prepared to Insurance Industry Standards
Our reports are structured based on years of experience working alongside BC insurance adjusters, strata property managers, and legal professionals. We understand what documentation is required to move claims forward efficiently and prevent unnecessary disputes. Our investigators are knowledgeable in BC strata legislation, building science, and insurance claim requirements.